Answered By: Library Help Last Updated: Jun 06, 2017 Views: 10
We understand that there are times when you may be physically unable to visit the library to borrow resources. If you would like someone to collect an item on your behalf please send an email to firstname.lastname@example.org with the name of the person who will be visiting, the date and time they will visit the library, and the details of the item they will be collecting.
Please wait for us to confirm receipt of the email, and that the items are available for collection, before visiting.
Collections need to be made at a time when our customer service teams are available in the building (link to appropriate page). Please ask your nominated visitor to speak to the library staff on the reception desk when they arrive and to bring a form of identification with them so we can check their identity before passing them the resources.