Answered By: Library Help
Last Updated: Jun 06, 2017     Views: 3

If an item is showing as 'Available' on NELSON but is not on the shelves, there could be a number of reasons why:

  • Somebody may be using it in the library.
  • It may not be back in its correct place on the shelves as it may be on a trolley, or left on a table after use.
  • It may have just been returned to the library.  If the catalogue lists the items as 'recently returned' it will be in the process of being sorted and shelved.
  • It’s always a good idea to double check NELSON to ensure you have the correct shelf mark, and you are looking at the right campus or in the right collection. 

If you are struggling to find what you are looking for a second pair of eyes is always a good idea.  The library team will always be happy to assist you finding resources but if you didn’t get chance to ask while you were in the library please email us at libraryhelp@northampton.ac.uk, and we’ll search on your behalf.

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