Q. Why can't my students see their Turnitin feedback?
A common issue is that of students who can't see feedback on their Turnitin assignment. This is commonly mis-diagnosed as a technical problem, when it simply relates to the Post date, which may have been set some time ago. If this date and time hasn't passed, students will be unable to select the Grademark tab in the document viewer or see their numeric score.
Changing the Post date to the current date and time (or aligning it with an announcement) will fix the problem.
Following the SaGE Survival Guide will help markers avoid these technical niggles.