Q. Why can't I view Videos on NILE?

Answer

 

Apple Devices

If you are using the Safari browser on an Apple IOS device such as an iPhone or iPad you may find that you receive a message about allowing third party cookies and no video.

There are two ways to fix this:

safari-cookie11. Install the Chrome browser on your IOS device and use that.

2. Change your cookie settings.

  • Go to ‘Settings’, ‘Safari’, ‘Block Cookies

safari-cookie2

The Blackboard Mobile app (part of iNorthampton) won’t display a Media Gallery page on NILE at all (even if you change the cookie settings). You will need to use the Safari browser directly.

 

 Other Web Browsers

You may have a similar problem with other browsers that won’t accept 3rd party cookies. Every browser is a little different, but you will find assistance here: AboutCookies.org

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  • Last Updated Nov 08, 2017
  • Views 1
  • Answered By Learning Technologists

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