Q. Why can't I view Videos on NILE?



Apple Devices

If you are using the Safari browser on an Apple IOS device such as an iPhone or iPad you may find that you receive a message about allowing third party cookies and no video.

There are two ways to fix this:

safari-cookie11. Install the Chrome browser on your IOS device and use that.

2. Change your cookie settings.

  • Go to ‘Settings’, ‘Safari’, ‘Block Cookies


The Blackboard Mobile app (part of iNorthampton) won’t display a Media Gallery page on NILE at all (even if you change the cookie settings). You will need to use the Safari browser directly.


 Other Web Browsers

You may have a similar problem with other browsers that won’t accept 3rd party cookies. Every browser is a little different, but you will find assistance here: AboutCookies.org


  • Last Updated Nov 08, 2017
  • Views 1
  • Answered By Learning Technologists

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